Better Buying Promise

Windura / Better Buying Promise
Here at Windura, we believe that every home deserves top quality products installed by the most professional installation team in Kansas City. We take great pride in the 15+ years we’ve spent refining our service and installation process, and are confident that whether we’re replacing windows, installing new doors, or revamping an entire exterior, you’ll be completely satisfied with the final result. In fact, it’s our company mission – we’re a two-generation family-owned business that will treat your home as carefully and respectfully as we treat ours. No one cares more about a business and its customers than the owners, and here at Windura, it really shows.

We believe that every job, no matter how big or how small, should be done right the first time, every time … and that’s the Windura difference.

Windura's Better Buying Promise

As 2015 comes to a close, we’re thrilled to introduce our “Better Buying Promise” this holiday season – a new brand statement designed to help clarify what the Windura experience really means to us and to our customers.

There are many elements to the Better Buying Promise. It doesn’t just mean great products and service – that goes without saying. It is a promise that we will simply deliver the best possible experience with every project from start to finish.

When you buy a new window, door, or siding from us, you can expect:

  • Flexible appointment scheduling
  • Sales and installation professionals that arrive right on time
  • Concise appointments with an agenda driven by the customer, not an annoying salesperson
  • Prompt and accurate project proposals
  • Clearly written sales work orders that describe each step of the project
  • A designated Project Manager to oversee all elements of the job
  • A designated, on-site Installation Foreman who is responsible for directing projects from start to finish

As we head into the New Year, you’ll be seeing our new Better Buying Promise logo on all our products and marketing materials. It’s a great reminder of how much we’ve grown over the years, and how grateful we are for all the customers that have helped us become the company we are today.

Thank you for choosing Windura – we look forward to working with you in the months and years ahead.

– Daniel Lee